Vinted Users Express Anger Over Size Modifications

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying all users about the change.

Social Media Backlash

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.

The company said the updated approach better aligns with other platforms.

It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Changes

Before the change, the measurements included one number and one letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.

Marketplace Information

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices after backlash from users.

Stephen Hooper
Stephen Hooper

A digital marketing strategist with over a decade of experience specializing in email campaigns and customer retention.